You’ve rolled away a conversational screen driven by Amazon Lex, with an objective of enhancing the consumer experience for the clients. So Now you wish to monitor exactly how well it is working. Are your visitors finding it helpful? Exactly just How will they be utilizing it? Do they want it adequate to keep coming back? How could you evaluate their interactions to add more functionality? Without having a clear view into your bot’s user interactions, concerns like these could be tough to respond to. The current launch of conversation logs for Amazon Lex makes it simple to have near-real-time presence into exactly just how your Lex bots are doing, centered on actual bot interactions. With discussion logs, all bot interactions could be kept in Amazon CloudWatch Logs log teams. You should use this conversation information to monitor your bot and gain actionable insights for improving your bot to boost the consumer experience for the clients.
In a blog that is prior, we demonstrated simple tips to allow discussion logs and make use of CloudWatch Logs Insights to evaluate your bot interactions. This post goes one action further by showing you the way to incorporate with an Amazon QuickSight dashboard to get company insights. Amazon QuickSight allows you to effortlessly create and publish dashboards that are interactive. You can easily select from a considerable collection of visualizations, maps, and tables, and include interactive features such as for example drill-downs and filters.
In this company cleverness dashboard solution, you may utilize an Amazon Kinesis information Firehose to constantly stream discussion log information from Amazon CloudWatch Logs to an amazon bucket that is s3. Continue reading “Developing a continuing company cleverness dashboard for the Amazon Lex bots”Read More